FAQ
Frequently Asked Questions
Who is Richard Boucheron?
Richard Boucheron is a French photographer, based in Auvergne, whose work explores light, materials, and unique moments.
Every image offered on richardboucheron.com results from a personal artistic approach and rigorous selection.
Are the prints limited editions?
The prints are not limited editions unless specifically requested.
What types of media do you offer?
Prints can be produced on various media depending on the artwork:
- High-end Fine Art paper
- Baryta paper
- Aluminum print
- Mounting on Dibond
- Framing upon request
The precise characteristics are detailed for each artwork.
What sizes are available?
Several sizes are offered to suit your space.
Exact dimensions are indicated on each product page.
If you require a specific size, a custom request can be considered.
How does the ordering process work?
- Select artwork and size
- Add to cart
- Secure online payment
- Email confirmation
- Production and shipping
Each print is carefully produced by the WhiteWall laboratory after order validation.
Are payments secure?
Yes.
Payments are made via a secure platform ensuring transaction confidentiality.
What are the delivery times?
As prints are produced to order, average lead times are:
- 5 to 10 business days for production
- Then shipping based on your location
A tracking email is sent upon shipment.
Do you ship internationally?
Yes, international deliveries are possible.
Fees and times vary depending on the destination country.
How are prints protected during transport?
Each artwork is:
- Carefully packaged
- Protected against shocks
- Packaged in suitable packaging for its size
The goal is to ensure perfect condition upon receipt.
Can I return a print?
As prints are made to order, returns are generally not accepted except in cases of:
- A detected defect
- Damage during transport
In such cases, please contact us promptly with supporting photos.
Do you offer custom orders?
Yes, depending on the project:
- Specific sizes
- Particular finishes
- Orders for businesses or hotels
- Interior design projects
A request can be made via the contact form.
How do I care for my print?
To preserve the quality of your artwork:
- Avoid direct sunlight exposure
- Avoid very humid rooms
- Gently clean the glass (if framed) with a soft cloth
Can I view the artworks before purchasing?
The visuals available on the website are faithful to the original artwork.
For significant or professional projects, a personalized exchange can be arranged.